Shipping & Handling
ORDER PROCESSING
Orders placed on stussy.com are processed Monday–Friday and shipped within 3-7 business days. Excluding the weekends and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.
DISCLAIMER: Cancelation and address modification requests for orders placed on Friday-Sunday will not be accepted.
U.S. SHIPPING
We offer the following domestic shipping rates in the U.S.:
- Standard (3-7 Business days) – $9
- Express (2-3 Business days) – $15
- Free standard shipping in the U.S. for all orders over $200. Exclusions apply.
*Shipping timelines begin once the order is processed by our team and handed off to the courier.
Exclusions apply for shipping to Alaska, Hawaii, Puerto Rico, Virgin Islands, APO, FPO, and P.O. boxes in the U.S.:
- Standard – $15
- Express – $25 (excluding Puerto Rico, Virgin Islands, APO, FPO, and P.O. boxes)
INTERNATIONAL SHIPPING
Stussy.com offers the following shipping rate for orders from Brazil, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Hong Kong, Hungary, Indonesia, Jamaica, Malaysia, Mexico, Panama, Peru, Philippines, Singapore, Taiwan, Thailand, and Vietnam:
- DHL Express - $20
For Argentina, Canada, Colombia, and Uruguay:
- DHL Express – $25
Free standard shipping is available for orders over $200 from Canada, Chile, Hong Kong, Macau, Malaysia, Mexico, Philippines, Singapore, Taiwan, and Thailand. Exclusions apply.
If you receive an email from DHL or your local customs agency requesting additional payment, please contact support@stussy.com or Live Chat.
INTERNATIONAL DUTIES & TAXES
International orders will be subject to:
- Terms & Conditions and Privacy Policy via Global-E. This will be presented to you at checkout.
- Global-E will act as the seller of record for these orders.
Payment of duties at checkout through Global-E covers the following:
- The stated fees at the time of checkout which includes non-refundable customs duties and taxes.
- The payment of stated fees at the time of checkout which includes customs duties and taxes.